Lost Your Passport? Start Here

Losing your passport can happen fast, and fixing it depends on where you are and what passport you lost.

This guide breaks it into two parts:

🇨🇦 What to do anywhere in Canada
📍 What to do specifically in Toronto

What to Do If You Lost Your Passport in Canada

This applies no matter which city you’re in.

1. Report Your Passport Immediately

If it’s a Canadian passport, contact the
Government of Canada

Call: 1-800-567-6868
Your passport will be cancelled right away
Helps prevent identity theft

This is your first step, before anything else.

2. Start the Replacement Process

You have two paths:

✔️ Renew (if eligible)

Faster and simpler

✔️ Apply for a new passport

If you don’t qualify for renewal

You’ll need:

Declaration form (lost/stolen passport)
Standard application
Extra $45 replacement fee

⚠️ Note:
Your case may be reviewed, which can delay processing.

3. If It’s a Foreign Passport

If your passport is from another country:

Contact your embassy or consulate in Canada
Follow their replacement process
They may ask for a police report (this is where local steps matter 👇)

4. Outside Canada?

If you lose your Canadian passport while travelling abroad, contact the nearest Canadian embassy or consulate. Offices of the Government of Canada can issue emergency travel documents and guide you through replacing your passport.

5. Protect Yourself

Monitor your bank accounts
Watch for suspicious activity
Consider fraud alerts

Lost Your Passport in Toronto? Here’s What’s Different

If you're in Toronto, there are specific local steps—especially if you need documentation for an embassy.

1. Do You Need a Police Report?

For Canadian passports:
❌ No police report needed

For foreign passports:
✅ You may need one for your embassy

This is handled by the
Toronto Police Service

2. How Toronto Police Handles Passport Reports

Important difference:

They don’t give you a physical copy
They send it directly to your embassy/consulate

Fee:

$39.55
Waived for:
- Visitors outside GTA
- Students
- Seniors

3. Apply In Person (Toronto)

📍 40 College Street (Police Headquarters)

Hours:

Monday, Tuesday, Thursday, Friday
7:00 AM – 4:30 PM

Bring:

2 pieces of ID (one with photo)
Payment (card only)

4. Or Apply by Mail

Send request to:

Toronto Police Service
Attn: Records Release
40 College Street
Toronto, ON, M5G 2J3

Include:

ID copies
Payment
Report details (date, officer, report number)

How Toronto and Canada Steps Work Together

Here’s the simple flow:

Report to the Government of Canada (if Canadian passport)
Use Toronto Police only if required (mainly for foreign passports)
Work with your embassy or apply for replacement
Wait for your new travel document before traveling

👉 Think of it like this:

Canada = replaces your passport
Toronto = supports documentation (if needed)

Common Questions

1. Do I need both Toronto Police and Government of Canada?

No.

Canadian passport → Government of Canada only
Foreign passport → Embassy + possibly Toronto Police

2. Can I travel while waiting?

No. You need a valid passport or emergency document.

3. Will this delay my plans?

Possibly, especially if your case is reviewed. Act quickly.

How Canoo Helps You Navigate Moments Like This

Unexpected situations like losing your passport are part of settling into a new country.
Knowing what to do—and where to go—makes a stressful moment manageable.